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Returns & Warranty / Inventory Liquidation

This is an Inventory Liquidation.

All sales are final. No returns. No exchanges. Please shop carefully!

If we shipped you the wrong item, we will correct the mistake at our expense.

If you ordered the wrong item, we're sorry. At least you got it for a good price.

All items being liquidated are new and unused.

Warranty Information:  We will be closing our doors right after Christmas 2022. Up until then, if an item is defective, we will replace, or refund, anything purchased during the past 3 years.

Subject to the exclusions contained below, Holiday Direct, LLC, at its option, will at no charge, replace (with same or equivalent product), or refund the purchase price, if our products fail to light due to defects in material or workmanship - except incandescent bulbs. No warranty on orders shipping outside of the United States - too many fees associated with shipping product between countries.

Exclusions - Products are intended for residential, seasonal use only (90 days maximum per year), and are pre-tested prior to shipment. This limited guarantee extends only to the first consumer purchaser, and is not transferable. This guarantee does not include: 1) commercial use, 2) normal wear and tear, 3) products not used in accordance with directions provided on or with the product, 4) burnout or sunfade of incandescent bulbs, 5) products that have been subjected to unauthorized repair, and/or modification, 6) damage caused by shipping, improper handling, improper mounting, alterations, misuse, or accidents, and/or 7) permanent installations exceeding 90 days.

The bulb-hour life span rating refers to the average bulb life span under normal conditions. Environmental factors, such as wind, sun, humidity & severe weather may shorten the life span.

When colored incandescent bulbs are exposed to direct sunlight, some fading is expected.

National Electrical Codes classify "Christmas lighting" and "decorative lighting", as "temporary lighting". National electrical codes allow "temporary lighting" products to be installed for up to 90 days. Temporary lighting products are not intended for, or designed for permanent or extended installations. Products that are installed permanently, or are installed continuously for 90 days or more violate national electrical codes.

Order refusals. Once shipped, if you refuse to accept delivery of the order, there will be no refund whatsoever. All sales are final.

 

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Holiday Direct, LLC
300 Buffalo Jump Road
Three Forks, MT  59752

800-759-9060 | 406-284-4323
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