Real testimonials from our customers...

Hi guys, Thought you might like to see our outdoor display. I think about 65% of the 11,000 light s are from you people. I will be purchasing more strings this year to replace the GE light from Costco as the failure rate is just to great to hassel with. I know we have at least 6000 lights of yours and to date not a single failure. I like that kind of quality. Merry Christmas Tom W. We hear this all the time.
Gary and everyone at Holiday Direct: I have never been so impressed with a group as I am with yours!  The service is beyond amazing.  The quality of the lights outstanding!  The care of the customer in answering questions and responsive to concerns is better than any other business I have ever worked with. In short – thy highest praise I can give.  I will send everyone I can to your business. Thank you!!!!!!! Dane D. Good customer service is hard to come by anymore.
Gary – thank you very much for taking the time to provide me with such and in-depth answer to my questions. When the time comes to purchase my next set of Christmas lights, I will be doing so with your company! Kevin M. Customer inquired about our M5 LED strings. We gave him a very detailed response.
THANK YOU. I’m sold, convinced. Will be making a purchase later tonite. Bill M.  We described the benefits of injection molded LED lamps over removable.
Just a note of thanks for my prompt shipment of 5 boxes of twinkle lights (125 C9 bulbs). They all arrived safe and sound. I will be using your services again in the future without a doubt! Kevin L. Thank you!
You guys are great!  Glad I found you online!  We'll be back next year!  :) Jon M.  Customer received some broken bulbs. We shipped replacements immediately - no charge.
I feel really bad about all this hassle for one little string of lights... Guess I should have read through all my emails before sending that last one. You guys have made a loyal customer by your rapid and generous responses. I'll be buying more. Thanks again, Dane G.  We replaced a defective string with another defective string. Customer wasn't too happy about it, until we made it right.
Thanx for having something not found here in the Big Apple... I finally found what I wanted in Montana, not Manhattan. Thanx, Holiday Direct! All the Best for the New Year and 'til next time...Ciao! Powell G. Thank you! I'll tell the governor.
Thank you for the easy and quick delivery of my box of 25 flashing C7 clear bulbs. My traffic light now fully blinks again and my flashing lighthouses now have backup replacements. Thanks again! Kevin K. No order is too small.
I'm still looking forward to using your products this Christmas season. Your fast, positive response to this customer service issue certainly tells me I made a good decision on this. Thank you. ddw... ...Mr. Reid I am impressed with your products, in spite of the failures. I am doubly impressed with your level of customer service. Thank you. Merry Christmas. ddw A number of years ago, when LED bulbs first came out, we had some very beautiful C9 LED bulbs - but with a 10% failure rate. The customer still liked the bulbs, but we gave him a full refund anyway, plus we let him keep the bulbs.
You got it right. Actually, I am happier with the C6 than I would have been with the M5 (I looked at the smaller ones that you sent in second shipment) so that actually worked out better for me but not for you as far as shipping. I am happy overall with the strings and the service and will definitely be buying more from you next year to add to our collection. Thank you for the wonderful service. Jackie We shipped this customer C6 strings by mistake (instead of M5's). After we reshipped the M5's, she liked the C6's better.
Hello. I received my light bulbs today. They were well-packed. Only one blue bulb was broken. Will it be replaced? Or will I need to order more? Thank you. Jeani Q. Thank you SO much for the replacement box. I will recommend you toeveryone I know! This is terrific customer service. Jeani Q. Instead of replacing 1 bulb, we replaced the whole box - no charge.
Gary, Thank you for the follow up. I checked with the neighbor and he did receive the package. I appreciate your outstanding customer service! Richard S. Customer entered the wrong delivery address. Lost package... Took us a while, but we tracked it down.
Gary - thank you so much for letting me know. I have been very impressed with your friendliness and help - I have your site in my file for future use - thanks again! Sharon  Customer paid by check - twice. We let her know that we shredded the second check.
Hi Gary, Thank you for your promptness. Your website looked very trustworthy! Jean B.  We are trustworthy!
Here safely, lights are great. I have a homemade ceramic Christmas village on a 12 foot shelf in my computer room and they will replace the cheap dollar ones lighting the village now. Joann B.  She liked the quality of our mini lights compared to the big box stores.
Dear Gary, Thank your for making an exception for me on your return policy. I will return the unopened 23 packages of lights with freight prepaid and the RMA number on the outside of the box. I appreciate your excellent customer service and will recommend your online company to my friends. Jamie E.  Customer bought strings for a wedding but never used them. She wanted to return them, which we gladly accepted.
Just received and one of the sets DOES NOT LIGHT completely! WTF!... You're timely response and resolution was refreshing and shocking. Way to go on the Customer service! (Take a bow) Michael D.  We replaced a defective string - no charge.
I know that you said my order is still in being processed. However, it is extremely important for me to assure that the item is in stock. I realize the web-site said that if the item was not in stock, it would not appear from the drop down and could not be ordered so I am pretty sure the item is in stock but worried because of placing my order at the last minute. Can someone please check and verify when it will be shipped please. I paid for expedited shipping... Thank you so much. You guys are awesome. I will definitely remember your customer service year after year! karen  This customer was in a hurry and needed reassured that it shipped immediately, which it did.
I already received my lightbulbs that I ordered last week Thursday. I just wanted to say thank you for a correct and speedy delivery. I will continue to use your company for my light bulb needs since the experience was a pleasant one. Thank you! Happy Holidays! Sincerely, Elena V. Thank you!
I hope you and your wife are doing well. I wanted to reach out to you to tell you how pleased I am with your product and service. I ordered some lights from you guys just about 10 years ago and I just ordered more this last weekend. My order from the weekend showed up 2 days later (which was awesome) and the lights I originally ordered from you are still working perfectly nearly 10 years later. They have lasted so long that the biggest problem I have is that they are unwinding. Justen B. Strings lasted 10 years - and still working!
...Your customer service is phenomenal I will definitely be making the switch from my current vendor. Joeseph T. Customer service is what it's all about!
...Have really enjoyed these G12 greens as they give a nice "tasteful" appearance and we get neighbor comments each year. Am also appreciative of the sealed/soldered bulbs. David F. Sealed sockets is the only way to go...
As I stated on the phone, it's was great doing business with you.  I am very happy with the product and your customer service.  I really appreciate it and have a great holiday. Eric W. We appreciate you too!
I purchased double color-lock bulbs (BC7's & BC9's) from ya'll back in 2012 along with C9 strings and extra wire to connect sections.  I've got four light sections that consist of about 250 bulbs total connected to two wall switch controlled plugs under the eaves of the house.  The longer sections are ~75 bulbs each and the 2 shorter are ~50 bulbs each.  This is probably the 6th or 7th season with the same bulbs. Mark B. 6 or 7 seasons using the same bulbs!
They work! They work! Thank you so much. I tried your suggestions and narrowed down the issue. The bulbs worked, after trying several last week I knew it wasn’t the bulb but another issue that I couldn’t think of. Thank you again for your suggestions and walking me through my issues. Ralph S. Helped with a little troubleshooting... Success!
Thank you for the (blue) replacement lights and thank you for the information. I guess that's just how the blue lights are going to be. I'm sure you figured it out,  but I'm a Police Officer and that's why I use blue. I'll send you a picture once I finish my display. Once Again,  thanks for the excellent customer service and Happy Thanksgiving! Donnie L. Replaced a couple strings for a police officer.
Hi Gary, This is Terry F. from PA just a little note to say thanks so much! One of the lights was burnt out in my order and one blinking, I wanted to purchase, a replacement and another for a spare. I was surprised when You sent me 4 bulbs at no charge for the bulbs or shipping.  The L.E.D. bulbs look great and I am willing to tell anyone about your GREAT Company!!!! I can’t say enough about how well you treated me! Thanks again for your kindness! Terry F. Replaced a couple bulbs and shipped some extras.
Hi Gary, Thank you very much! This is actually the second time you've stood by your products and replaced defective strings for me, and I really appreciate it. If I can assist you in any way (recommendations, positive reviews, etc.) please let me know. I'll be placing another light order shortly for adding on to the Christmas 2019 decorations.:>)) Thank you again, and have a safe and Happy New Year! Gino T. We stand by our products!
Gary. Thanks for all you help.  My stress level this year has been very low.  This was definitely the way to go. The cutting your own cords. I just ordered some more from you. You have been a great help. Thank you again. Rob B. Helped him make custom length strings...
I’ve ordered quite a bit more the last two days. Super service, fast shipping and a quality product. Glad to have found you! Leslie R. Glad you found us!
Wow, thank you so much Gary…appreciate your amazing customer service and for standing behind your products. Rebecca The buck stops here!
Hi Gary! The holidays are over... Thank you for making ours brighter! It was almost impossible to find those darn incandescent C-7 Christmas tree lights!... I found your website, ordered those clear yellow bulbs, which ended up to be the wrong ones. But you sent new ones right away, and they were perfect... I decided to go ahead and order more colors, and an extra light cord, (since our old strings are 45 years old). They came in perfect condition, and  they came almost immediately. Thanks for the great website, the good service, and communication. I hope you have a happy and prosperous year. Judy K. We do our best.
I first want to thank you for the high quality lights. About 10,000 of your lights in my display this year and not a single problem. Greg Not surprised. Great quality!
You guys are admirable business people and I will absolutely refer you as well as save your info for the future! Thank you again very much! Sincerely, C. Keith Thank you!
Hey Gary, I received my replacement bulbs that you shipped out, yesterday. I want to thank you for your quick response, and generosity. Not only did you replace the defective bulbs (in a very timely manner I might add), you also included a few spares! Not many retailers would offer replacements, shipped directly to me, not needing the defective merchandise returned, no shipping charges for replacements,  and include extra’s. Basically a no questions asked transaction. This is why I am, and will continue to be a satisfied return customer. Sincerely Scott P. That's what we do.
Gary, I like the way you tend to business .... Thanks for sharing your knowledge & experience.  I understand & duly appreciate your attention to a Rather Minor FIELD QUALITY PROBLEM.  CREDIT THE CUSTOMER, AND MOVE ON !!!!!  GOOD BUSINESS !!!!  Thanks, I'm MORE THAN CUSTOMER SATISFIED.  old curt We'll do anything to make it right.
Gary, Thank you for the service. I would order other products again from you in the future given your help with this issue. I have "Holiday Light Fatigue" this year (haha.) thanks. Bob B. Solving another problem.
Good morning….just wanted to let you know that the c7 and c7 led frosted replacements bulbs for our old retro set are just beautiful.  The green we had concern about was perfect as was all the other colors.  You can’t really tell the difference between the old incandescent bulbs and these new led bulbs.  Merry Christmas! Laurie LEDs are awsome!
Gary, Thank you so much for being so kind and understanding.  We really appreciate your customer service. We love the new bulbs--they seem great!! Merry Christmas! Betsy Glad to help.
Hello Gary, Thanks again for your help with our holiday decor here at The New York Public Library--turned out great!. Will send images of our tree and garland asap. Have a great Thanksgiving!, Bryant This tree was unbelievable! Glad to be a part of it!
I really appreciate the fast service. We light up our house for Christmas ( and Halloween) and the lights that I purchased from you in the past have been really good. Craig If it's not good enough for my house, it's not good enough for yours.
Thank you for this update yesterday, just now received the shipping order. Great personal customer service! Thanks! ...Gary, Thank you! Looks like I've found you folks as my new go-to place for Christmas lights and all. Ken H. Lost shipment found.
Thank you for that Gary. This is the very reason why I recommend you to my friends and family. Thank you so much for taking care of my issues. AMF(adios my friends) Bryan Replacing some defects.
Thank you Gary! You have been awesome to do business with! Shane Thank you!
This is just a note to say thank you for the prompt shipping of my order.  I am absolutely delighted at the product quality and just placed another order. Cheers~ Linda S. Thank you!
Gary, The lights were PERFECT around the gazebo and shed enough light that we didn't need any other source. My family loved them and we received a lot of comments about them throughout the reunion. We can't thank you enough!! Thanks so much! We are truly enjoying your product and realize it's quality after my daughter ordered some through Amazon last year. Blessings, Liz We've heard this before. You get what you pay for.
Thank you so much.. I passed your site on to two friends as have bee pleased with your service... Marilyn We appreciate that!
I apologize for this being very late, but I wanted to express my gratitude for the way you do business and how you treat your customers.  I have ordered lights from you the last two years for my holiday display, and this past year’s order I received a set of replacement bulbs that were blinking instead of steady.  I didn’t discover this until after the holidays, but nonetheless was sent out a replacement set free of shipping charges to get what I had ordered.  I really appreciated your promptness in handling the issue, and I will absolutely be ordering from you all again! If you have any Facebook page, or other online presence to write a testimonial, I would be happy to have one published. Thanks, Chris M. Solving problems...
Hello Gary, First off I would like to apologize for any ill feelings. My intent was to not place blame but to inform you of the refusal of the package. UPS presented it to me as a 'pay now' or refuse the package. I chose the refusal because I was not prepared to pay an additional $130. I want to thank you for the refund, and apologize for the loss faced to your company. There will be nothing but positive reviews and recommendations from me. Thanks, Thomas B. Customer refused an int'l shipment - a big no-no. Shipment had to be destroyed. Refunded his money anyway.
Good afternoon, Received the lights and clips I ordered last Monday, and put them on the house yesterday and they look great.  The clips work really well but now I have gutter cleaning duty next spring as I take them down. Paul V. Hate cleaning gutters. Bad to be a man!
Gary/Sally, I wanted to thank you for the lights and accessories that I recently purchased. I have gotten them all installed and everything looks great and works great. I had only a couple of the bulbs that had an issue, out of approximately 300 installed, which I think is great margin of error! Joey P. A couple bad bulbs out of 300? Not bad, but we'll try harder.
Thank You SOOO Much 'Christmas Lights Online'!  I couldn't be happier with my light order.  I just finished my C9 "Candy Cane" pattern lights on our new home and they look amazing!  Thank you so much for offering a Quality product at a competitive price!  I've left reviews for the string and lights on your website, but I wanted to give you guys a picture of a happy customer.  Thanks Again!  Andre W. Being a direct importer allows us to offer a competetive price.
Gary, that was very very kind of you. I was frustrated with UPS, not you guys. I appreciate your kindness. I hope you have a very Merry Christmas! I promise to always use your company when looking for lights! John D. Lost shipment found.
THANK YOU for our order - arrived yesterday and they are beautiful!! Tina M. Thank you!
Hi Gary- wanted to get back you with you and say thanks for getting me the replacement string so quickly, this one works fine, they are very nice lights. Merry Christmas! Mike G. If you have a problem, we'llf ix it.
Thanks so much Gary!! These are great bulbs and you guys have the best prices anywhere. Now great customer service to boot!! Thanks again and Happy New Year! Thank you, Jen C. We try! Thank you!
Thanks, Gary, I appreciate your good customer service.  We do the same kinds of things in our business. Merry Christmas. Randy F. Problem solving...
Thank you. My neighbors are very jealous of what I created from your site. Taking a 500 foot spool, wrapping my entire roofline (with custom cuts at the end of each peak, non-bulb cord, then starting at the next peak). I have sent many people your way including my kids and their homes0 Rick J. Teaching how to make your own custom length strings. It worked!
Gary, Just wanted to let you know we received our order! Everything in perfect order. Let your customers know that those gutter clips are the way to go! Sturdy, and easy to work with, I can't wait to get up there (roof) and light up the night! Always a pleasure to work with a reputable organization such as yours. Looking forward to always working with you in the future. Say hi to Sally. Steve. Sally say hi!
Thank you!! Our house looks so amazing with all the lights we've gotten from you over the past few years! Kris B. Glad you like them.
Hi Gary! Thank you soooo much! That is very kind of you. I really do appreciate your help. We only have the lights up for about 2 wks at Christmas, then take down & pack away in a tote. If the 8 sets you send don’t match close enough, I might have to order more next Christmas! Lol Thanx again Gary! Diane We did our best. Doesn't always work out.
Gary, Thank you for the email and for shipping the order so quickly!  I just found the tracking numbers in my junk mail. It looks like the order will arrive tomorrow. I really appreciate the quick service and we will keep using you guys for any future items that we need. Sergio C. Couldn't find his order. We tracked in down.
This is the second yr I have ordered from you and I wanted to say thanks. I have been very happy with your products and your service so far. I really appreciate it. I hope you and your family have a Merry Christmas. Thanks Again Eric W. Thank you!
You shipped PURE WHITE smooth SMD bulbs when I ordered WARM WHITE. Please expedite a box immediately because my install is now being delayed. Thank you, Anthony D. ...Thank you Gary! You guys are awesome! We shipped the wrong product for a time sensitive install, so we expidited the correct product.
I have purchased two orders in the past few weeks and have been very happy with the shipping speed, accuracy of the order, and overall quality of the product. We had to order more lights and strands to finish our house (as this was the first time we went all the way around) and in the second batch (invoice 739708A) there was a faulty 50 ft cord... Gary, thank you very much.  Please let me know the best way to review your company as I want to make sure others know where to go to get their lights. Drew Replaced a 50' stringer ASAP!
Gary, I want to thank you for all the great products so far. I wanted to give you an update on the project. Nobody has this look around here and you made it happen at a great price!!! All your products are top notch. Thank you very much I have promoted your site on a few of my social posts! Happy Holidays! Bill Quality is everything.
Hello - I received my order but there are a few damaged bulbs. Please let me know what can be done to remedy the lost product.  Thank you!... My goodness, thank you so very much!  Wonderful surprise!  Thank you again & take care! Best -Tara Replaced some broken bulbs...
Dear Folks at Holiday Direct, I just wanted to thank you for correcting the mistake in my recent order for a C7 25' Stringer. I really appreciated that you got me the corrected item so quickly! I have just placed another small order with you and have every confidence in your products & service. Thanks again! Andrea S. Sorry about the error!