All items are in stock and available for immediate delivery:
All items are in stock, unless specifically stated on the web site (I.E. Items on order or yet to arrive). If an item becomes unavailable for some reason, we will notify you by email immediately.
How soon do we ship your order?
If you place an order before 3 pm (Mountain Time), it typically ships that same day. It makes no difference if you order online or by phone. Large orders, or orders placed during peak season (I.E. Thanksgiving & Christmas), may ship the next business day.
International orders generally ship witin 48 hours.
Where is your order shipped from?
All items ship from our own warehouse located in Three Forks, MT.
Order & shipping notifications:
For orders placed online, we will send you up to 3 email notices: An "Order Received" notice is sent immediately after you place your order (online). An "Order Confirmation" is sent after your order is reviewed and enters the fulfillment process. After your order is shipped, we email you a "Shipipng Confirmaiton" (with your tracking numbers). An Invoice is sent with your order attached to the outside of box #1.
All orders are shipped via UPS. The only exception is APO/FPO boxes which are shipped via USPS Priority Mail. Besides UPS Ground, we offer UPS 3-Day Select, 2nd Day Air and Next Day Air Saver. We do not offer Saturday delivery.
Shipping charges (USA):
Lower 48 states: UPS Ground shipping is free if your order total is $50 or more. If your order total is less than $50, we charge you a flat rate of $10. For shipping methods other than ground, normal UPS rates are applied.
Alaska & Hawaii: Normal UPS rates are applied for all shipping methods, but please note we receive discounted rates from UPS which are passed on to you.
Shipping charges are based upon actual carton weight(s) and/or dimensions, as determined at the time of shipping. Depending upon how your order weighs out, and/or the number of cartons contained in your shipment, the actual shipping charges may be slightly more, or less, than the shipping charges indicated on the website and your Order Confirmation. Most of the time, our web site determines this fairly accurately. Your Invoice will reflect actual shipping charges and the actual amount charged to your credit card or account.
By UPS Ground, the west coast is 3-4 business days. The east coast is 5-7 business days. Transit times, including express shipping methods, do not include the day your order ships, weekends or holidays.
We accept international orders to Canada, the U.S. Territories and APO/FPO boxes.
APO/FPO orders ship via USPS. Charges have to be calculated manually. We will inform you of the charges before we ship.
Orders shipping to U.S terrotories are shipped via UPS. Shipping rates are $30 + $1.50 per lb. Shipping rates do not included duty, taxes & import brokerage fees.
Canadian orders are shipped via UPS. Shipping rates are $25 + $1.50 per lb. Shipping charges do not include Import duty (15% in Canada), taxes (7% In Canada) and/or brokerage fees ($20 & up). It gets very expensive. Canadian orders are held for 24 hours to give you time to think about it.
These fees are payable to the the delivery driver at the time of delivery. If you decide you do not like the fees, and you refuse the order at the time of delivery, there will be no refund whatsoever (as the order will not be returned to us - it will be destroyed).
International orders take more time to process and generally ship within 48 hours.
We accept Visa, Master card, Discovery, American Express, & PayPal. We do not offer CODs. If you wish to pay by check, we will wait for the check to clear before we ship.
We use "2-pass" credit card processing. We approve your card when the order is received. We then charge your card when the order is shipped.
Our web site is secure:
Our web site utilizes Secure Socket Layer (SSL) technology ensuring encrypted online transfer of information.